If you've ever felt particularly strongly about your team using Trello, you might occasionally be challenged by your colleagues, and asked if you know how and where Trello stores your company's data, and whether you need a backup solution in place.
If you're not particularly technical, you might be left standing like a deer in headlights, not actually sure how to respond and potentially ruin your chance at convincing your team to give Trello a shot!
Thankfully Trello stores our data securely, and this article explains how.
Trello runs on Amazon Web Services (commonly known as AWS) in the US, with production servers running in AWS EC2 data centers.
Backups of user data are kept in AWS S3.
It's not possible to host Trello privately.
Trello also keeps user data encrypted when in-transit, as well as when stored.
As mentioned in the prior section, Trello actually backups your data for you, on the unlikely event of an issue with Trello that causes data loss.
However, what Trello's own backups won't save you against is your own team accidentally deleting or moving things that they shouldn't have (especially when you're not sure what they did, but the board just doesn't feel right).
For cases like these, I'd use the Backups for Trello power-up. It lets you rewind the board (kind of like a giant "undo" button) back to a previous date.
Your team might ask what kind of certifications Trello has for compliance reasons. According to Trello Security, they have:
- SOC2 Type 2 certification
- SOC1 and SOC2 reports renewed every 6 months
- ISO/IEC 27001 certification
- FedRAMP certification
- PCI-DSS certification
You can read more about Trello's compliance program here.